Influence, negotiation, change management training, Influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training
Influence, negotiation, change management training, Influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
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Some of the following testimonials came from participants on their six week follow-up evaluation after attending the POSITIVE POWER AND INFLUENCE® Program. The others came unsolicited from supervisors of past participants: “After the program, we not only saw individuals with improved skills, but also increased team effectiveness. The Influence skills program opened the minds of individuals to behaviors of others around them, and consequently how to be effective in a group.“ “Disarmed an angry manager by bridging with him in a meeting.” “Eight years after graduating from [the] POSITIVE POWER AND INFLUENCE® Program, I am still using the skills and techniques I gained there. The training is so effective, I was able to walk out of the workshop and successfully apply new Influence styles to real life situations in my organization. The role plays and facilitation sessions really helped me retain and utilize what I learned.” “I have been able to utilize bridging to obtain approval on a monthly report sent to the field. The bridging was successful with our legal department. This was one of the goals I set at the seminar.” “The program has been helpful when working with sales reps, specifically teaching them how to bridge better with doctors.” “A Veterans’ Administration Hospital has continually given me a hard time bringing in new meds and reacted very differently once my approach was sharpened. The skills I learned helped me get my products into the hospital and my competitors’ out.” “Supplier-customer teams: Got them to buy in on specific criteria for supplier certification.” “I used bridging and persuading to get a group of vice presidents and peers to delay a product’s introduction in order to do it right the first time.” “Negotiated with my boss for additional time and resources to complete a project. (Time and resources are hard to come by in this department!)” “Used bridging technique to gather a large amount of information from a person who normally does not share information or knowledge.” “My current job is to Influence and persuade employees on the health and safety aspects of their job. I’ m using the different techniques of Influence. I have accomplished in two months what the previous engineer could not in five years.” |
| POSITIVE POWER AND INFLUENCE® has been successfully delivered in the following organizations: BP Amoco BASF Corporation Burger King Chase Manhattan Bank Dell Computer Ernst & Young Lyondell Chemical Pfizer, Inc. Procter & Gamble SmithKline Beecham Sun Microsystems NorthWest Water North West Electricity Anheuser-Busch CIGNA JP Morgan Chase Lotus Development UBS PaineWebber PECO Energy SAP America Verizon Cox Communications More |
| What Participants Say About Our Programs |
Updated!
6 weeks after attending The Negotiation Strategy and Tactics Program participants were asked “Is there a situation in which you achieved a specific measurable result through techniques practiced in the program?” The following are some of the responses: “We were able to put together three separate agreements with a combined value of 9 to 10 million. Negotiations resulted in savings of 20 percent (+/-) off quoted (not list) pricing. Savings estimated $1.5 million.” “Working on a team to develop a contract with a vendor, we were able to save our company nearly one million dollars by using Negotiation Strategy and Tactics.” “Purchasing was able to negotiate a sale and trade for 25,230 feet of surplus casing and recovered our book value in the amount of $835,000. In the trade portion of the negotiations, we were able to use some of the Houston region’s 4Q90 casing requirements as incentive for a vendor to trade for the remaining 103⁄4" surplus casing.” “I have just completed signing a contract for pacemakers for the next twelve months and anticipated savings will be in the $300,000 range.” “Negotiated a 50% discount on software and ongoing maintenance contracts for a corporate-wide risk management system. Estimated savings: $240,000. Obtained additional vendor services at no charge, such as modifications, additional software modules, and support for installation.” “Working on a team to develop a contract with a vendor, we were able to save our company nearly one million dollars by using Negotiation Strategy and Tactics.” “Met with a joint interest owner in a producing property we operate to attempt to resolve $27,000 in disputed charges. As a result of the meeting, the joint interest owner agreed to pay the entire amount.” “Successfully negotiated a performance program (annual) with one of our major customers that delivered an additional $65K to the bottom line. This was the test case identified at the course.” “In most recent negotiations with an external contract, we saved roughly $20,000 on a $50,000 contract. In addition, their ‘wants’ were met.” “Saved a $400,000 contract with XXX corporate account while maintaining average list price. Gave up some ancillary computer programs that meant a lot to this account but very easy to justify on our end.” |