Influence, negotiation, change management training, Influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training
Influence, negotiation, change management training, Influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
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Some of the following testimonials came from participants on their six week follow-up evaluation after attending the POSITIVE POWER AND Influence® Program. The others came unsolicited from supervisors of past participants and directly from past participants: “After the program, we not only saw individuals with improved skills, but also increased team effectiveness. The Influence skills program opened the minds of individuals to behaviors of others around them, and consequently how to be effective in a group.“ “Disarmed an angry manager by bridging with him in a meeting.” “Eight years after graduating from [the] POSITIVE POWER AND Influence® Program, I am still using the skills and techniques I gained there. The training is so effective, I was able to walk out of the workshop and successfully apply new Influence styles to real life situations in my organization. The role plays and facilitation sessions really helped me retain and utilize what I learned.” “I have been able to utilize bridging to obtain approval on a monthly report sent to the field. The bridging was successful with our legal department. This was one of the goals I set at the seminar.” “The program has been helpful when working with sales reps, specifically teaching them how to bridge better with doctors.” “A Veterans’ Administration Hospital has continually given me a hard time bringing in new meds and reacted very differently once my approach was sharpened. The skills I learned helped me get my products into the hospital and my competitors’ out.” “Supplier-customer teams: Got them to buy in on specific criteria for supplier certification.” “I used bridging and persuading to get a group of vice presidents and peers to delay a product’s introduction in order to do it right the first time.” “Negotiated with my boss for additional time and resources to complete a project. (Time and resources are hard to come by in this department!)” “Used bridging technique to gather a large amount of information from a person who normally does not share information or knowledge.” “My current job is to Influence and persuade employees on the health and safety aspects of their job. I’ m using the different techniques of Influence. I have accomplished in two months what the previous engineer could not in five years.” |
| POSITIVE POWER AND Influence® has been delivered in hundreds of BP Amoco BASF Corporation Burger King Chase Manhattan Bank Dell Computer Ernst & Young Pfizer, Inc. Procter & Gamble SmithKline Beecham Sun Microsystems NorthWest Water North West Electricity Anheuser-Busch CIGNA JP Morgan Chase Lotus Development UBS PaineWebber PECO Energy SAP America Verizon Cox Communications More |
| What Past Participants Have Said About the Positive Power and Influence® Program |
