| Navigating Organizational Politics |
Some people think “politics” is a dirty word. It doesn’t have to be. You can engage
in politics without being devious, manipulative, or dishonest.
Every organization has its own informal ways of deciding who does what, when,
where and how. There are unwritten rules, behind-the-scenes agreements, back
door access to resources, casual alliances, unspoken rivalries, friendships,
cliques, and groupings of opinion.... You can sit back and take stance that you are
above it or jump in and make things happen. Which will you do?
Influence strategy: To engage successfully in organizational politics, develop your
organizational “street smarts.”
Study what makes your organization “tick.” Consider the informal processes and
forces by which it operates. Investigate: Why do some initiatives blossom, while
others wither and die? What are the real sources of power (e.g., expertise,
reputation, access) and how do people wield them? Where do valuable talents and
resources reside? What priorities truly guide people’s everyday actions?
Then, shape your answers to such questions into a map of your organization. Form
a clear picture of how it really works. You can use that map to navigate your way
through even the toughest “neighborhoods” to reach your objectives.
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Author: Sherri Malouf and Cindy Smith of LMA, Inc.
All Rights Reserved
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management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and influence program, PPI, presentation skills training, meeting management training,
interpersonal skills, training, business training, harvard, positive power and influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of serviced
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