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More About our
Negotiation Strategy and
Tactics Program
influence, negotiation, change management training, influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and influence program, PPI, presentation skills training, meeting management training,  
interpersonal skills, training, business training, harvard, positive power and influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
influence, negotiation, change management training, influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and influence program, PPI, presentation skills training, meeting management training,  
interpersonal skills, training, business training, harvard, positive power and influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training
6 weeks after attending The Negotiation Strategy and Tactics Program participants were
asked  “Is there a situation in which you achieved a specific measurable result through
techniques practiced in the program?” The following are some of the responses:

“We were able to put together three separate agreements with a combined value of 9 to 10 million.  
Negotiations resulted in savings of 20 percent (+/-) off quoted (not list) pricing.  Savings estimated
$1.5 million.”

“Working on a team to develop a contract with a vendor, we were able to save our company nearly
one million dollars by using Negotiation Strategy and Tactics.”

“Purchasing was able to negotiate a sale and trade for 25,230 feet of surplus casing and
recovered our book value in the amount of $835,000.  In the trade portion of the negotiations, we
were able to use some of the Houston region’s 4Q90 casing requirements as incentive for a
vendor to trade for the remaining 103⁄4" surplus casing.”

“I have just completed signing a contract for pacemakers for the next twelve months and
anticipated savings will be in the $300,000 range.”

“Negotiated a 50% discount on software and ongoing maintenance contracts for a corporate-wide
risk management system.  Estimated savings: $240,000.  Obtained additional vendor services at
no charge, such as modifications, additional software modules, and support for installation.”

“Working on a team to develop a contract with a vendor, we were able to save our company nearly
one million dollars by using Negotiation Strategy and Tactics.”

“Met with a joint interest owner in a producing property we operate to attempt to resolve $27,000 in
disputed charges.  As a result of the meeting, the joint interest owner agreed to pay the entire
amount.”

“Successfully negotiated a performance program (annual) with one of our major customers that
delivered an additional $65K to the bottom line.  This was the test case identified at the course.”

“In most recent negotiations with an external contract, we saved roughly $20,000 on a $50,000
contract.  In addition, their ‘wants’ were met.”

“Saved a $400,000 contract with XXX corporate account while maintaining average list price.  Gave
up some ancillary computer programs that meant a lot to this account but very easy to justify on our
end.”
What Past Participants Have Said about Negotiation Strategy & Tactics
Programs have been
Successfully Delivered in
Hundreds of
Organizations Including:

CNA Insurance
Anheuser-Busch
Amoco
BASF
Bell Atlantic
Chevron
Citibank
ExxonMobil
Lever Brothers
Philip Morris
Shell
Van Leer
WangAetna Life
Amoco
Apple
BASF
BP
Coca-Cola
Digital Equipment
IBM
Levi Strauss & Co.
Morgan Grenfell
Pepsi Cola
Philip Morris
Rhone Poulenc
Shell Texaco
Union Carbide

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