Who We Are & What We Offer
APRENDA teaches professionals how to
Influence & Negotiate to meet business objectives and
to build productive relationships.
Influence Skills Training
Negotiation Skills Training
Influence, negotiation, change management training, Influence training, negotiation training, interpersonal training,
management training, supervisory skills training, supervisory skills, change management training, communication
training, positive power and Influence program, PPI, presentation skills training, meeting management training,  
interpersonal skills, training, business training, harvard, positive power and Influence, communication, change
management, management training, positive negotiation, negotiation skills, presentation skills, meeting management,
effective meetings, Influence without authority, situation management, train the trainer, customer service, conversation,
skill building, experiential training, experiential, interactive training, call center coaching, call center training, contact
center training, contact center coaching, telephone sales, e-mail communication, email communication, customer
service training, technical support training, field rep training, customer service for field reps, customer service for
technical support, getting to the heart of, getting to the heart of customer service, getting to the heart of technical
support, getting to the heart of email, the other side of service
"Working with
APRENDA
means getting
Quality Trainers
and Quality
Customer
Service."
High-Quality
Programs
Our World-Class Training
Programs
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Positive Power and
Influence®
Negotiation Strategy
and Tactics
High-
Quality
Trainers
High-Quality
Partnering
Experience
APRENDA only
offers programs
proven to get results
and to make a
positive impact on
the participant, the
organization and the
bottom-line. Our
Programs have all
been successfully
delivered in
hundreds of
organizations.
 More
about how we work
...
We know that the
trainer can make or
break an engagement.
In addition to being
knowledgeable and
experienced in the
subject matters they
train, APRENDA
facilitators are skilled
at making participants
feel comfortable yet
challenged...
Read More about our
Facilitators...
We listen, we
respond, we are
flexible, we pay
attention to details
and we follow-up, all
in an attempt to
meet your needs
and make the
experience of
partnering with an
outside vendor easy
and pleasurable.
Click Here to see our scheduled  
Open-to-the-Public Training Programs!
Call Center Training
Call Center & Field
Service Training
“Eight years after
graduating from [the]
POSITIVE POWER AND
INFLUENCE® Program, I
am still using the skills
and techniques I gained
there. The training is so
effective, I was able to walk
out of the workshop and
successfully apply new
Influence styles to real life
situations in my
organization.”
POSITIVE POWER AND
INFLUENCE® Participant
Click Here for More
Testimonials